Carpets, Tiles & Furniture

Q

How dry will my carpets be after cleaning?

A

Carpets will be similar to clothes just finished on a good “spin dry” cycle. Opening doors and windows will allow air to circulate and hasten drying. Mats can be hung over rails outside or a clothesline.

Q

When can I walk on my carpet?

A

Straight away if you need to, but it’s best to give it a couple of hours to dry.

Q

Will all the stains come out?

A

It depends on the type of stain, the type of carpet, and how long it’s been there. Most stains can be removed, but some stains can dye, bleach or damage carpet fibres. This can be impossible to restore.

Q

Can chewing gum / Blu-tak be removed?

A

Chewing gum yes, Blu-tak, most of the time.

Q

What do I do for blood / vomit / red wine stains?

A

Keep the stain damp (i.e. Lay a wet towel over it) and seek professional help ASAP. Most of these stains can be removed if treated properly.

Q

What do I do for coffee / alcohol stains?

A

Keep damp until able to be professionally treated. Most of these stains can be fully removed.

Q

Can the above stains be removed if old?

A

Most of the time, yes, however it’s definitely not guaranteed.

Q

I had my lounge cleaned today, can i sit on it tonight?

A

If dry, yes! If not fully dry, yes, but put a towel over the seating area. Remove towel when done to allow complete drying.

Q

What type of lounges do you clean?

A

We can clean all fabric lounges (cotton, polycotton, spun cotton, wool, etc) and we can also clean suede. We can’t clean leather however.

Q

How much furniture do I have to remove?

A

Small items such as coffee tables, floor lamps, bedside tables etc. We will move larger items like lounge chairs around as needed.

Q

Regarding tile cleaning, will the water splash on my furniture?

A

No, all water is controlled by the cleaning machine.

Q

How often should my carpets be cleaned?

A

If renting, as required by property manager and at end of lease. Otherwise, whenever you feel your carpets need cleaning.

Q

How does DIY carpet cleaning compare to your service?

A

Our steam cleaning equipment is around 10x more powerful than small machines available for hire, and the job is done a LOT faster! The result from our service is that your carpets will be cleaner, AND left drier! Also consider the time it takes to hire equipment and the expense of purchasing cleaning products to use in the machine.

Pest Control

Q

I’ve just found termites! What do I do?

A

Don’t spray them with fly spray or surface spray as this doesn’t eradicate the colony. The rest of the colony will just find new areas of your house to eat. Leave them undisturbed, and call for professional advice ASAP.

Q

Do DIY products work?

A

They may for a short time, but it really is a “bandaid approach.” The home can be quickly reinfested by the same colony.

Q

How long do your chemicals work for?

A

Termites– Our chemicals are active for 5-10 years.

Cockroaches/Spiders– 10+ months. This depends on the infestation and site. (eg commercial kitchen, 2-3 months)

Fleas/Ants– 1-2 months.

Other pests– Depends on infestation and site.

Q

Are your chemicals harmful to family/pets?

A

Caution should be used, as with all chemicals.

Rodents– Poison should not be used near any pets or young children.

Chemicals are deadly to fish and canaries.

Q

Do I need to remove items from cupboards?

A

No, not necessary, as chemicals are not applied to items in cupboards.

Q

How often should I call a professional pest controller?

A

Termites– Inspected every 12 months or as necessary.

Cockroaches/Ants/Spiders– Every 12 months or as necessary.

Have a question or need a quote?

Latest technology,
Old-fashioned values.

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